Policies

Appointments

Appointments must be made online via Meevo.

Please remember that you must receive an email/text confirmation to ensure your appointment was made. If you make your appointment online and do not receive any confirmation please contact 619.988.6466 for further assistance.

CANCELLATION, LATE ARRIVAL &

APPOINTMENT POLICY

At ABB, we are dedicated to providing an intentional, high-level experience for every guest we serve. Each appointment is reserved exclusively for you and prepared in advance to ensure the highest level of care, attention, and results.

To maintain this standard and honor the time of both our Esthetician and clients, we kindly ask that you review and respect our appointment policies below.

By booking an appointment, you are confirming your understanding and agreement to these terms.

We appreciate your consideration in allowing adequate travel time, including traffic, parking, and local delays.

LATE ARRIVALS

We extend a brief 7-minute grace period for all appointments.

  • Arrivals beyond this window may require adjustments to your scheduled service in order to maintain the integrity of the day’s schedule.

  • If we are able to accommodate your full service by moving you into a later available time slot the same day, a $20 accommodation fee will apply, as this reserves additional time within the schedule.

  • If we are unable to accommodate your service in full due to a late arrival, your appointment will be considered a late cancellation and charged in full.

We appreciate your understanding that punctuality allows us to preserve the experience and timing of every guest we care for.

CANCELLATIONS & RESCHEDULES

We kindly request advance notice for any changes to your appointment:

  • Services under 1 hour: A minimum of 24 hours notice is required.

  • Services 1 hour or longer: A minimum of 48 hours notice is required.

Changes made within these timeframes will be considered late cancellations and will be charged 100% of the scheduled service value.

NO-SHOWS

Appointments are reserved specifically for you and your time is held exclusively.

  • Missed appointments without notice will be charged in full to the card on file.

  • In the event of an unpaid balance due to a declined card, future reservations will be paused until the balance is settled.

DEPOSITS

  • All deposits are non-refundable and required to secure select appointments.

  • With appropriate notice (24–48 hours depending on service duration), deposits may be transferred one time toward a future appointment of the same service.

  • Deposits are forfeited when cancellations fall outside of the required notice window.

RESERVATION PRIVILEGES & LAST-MINUTE CANCELLATIONS

At ABB, we reserve certain booking privileges for guests who consistently honor their appointments and respect our time.

Clients who cancel within short notice periods or exhibit repeated last-minute changes may have their in-house booking privileges revoked. In these cases:

  • Future appointments will be required to be booked online only

  • A security deposit will be required at the time of booking to secure all future appointments

This allows us to maintain fairness, availability, and consistency for all guests.

OUR INTENTION

These policies are in place not as restrictions, but as a way to preserve the quality, flow, and exclusivity of the ABB experience. Every appointment is thoughtfully prepared, and your respect of this time allows us to continue delivering elevated, uninterrupted care.

We sincerely appreciate your trust and look forward to welcoming you.

RETURN POLICY

Return Policy:

We take pride in the products we offer at Angelica B Beauty. If you are not completely satisfied with your purchase, we are here to help.

Returns and Exchanges:

You may return or exchange items within 30 days of the purchase date. To be eligible, items must be in good condition, minimally used, unaltered, and in the original packaging, with no damages caused by the customer. Please note that all sale items and intimacy products are final sale and cannot be returned or exchanged.

Store Credit:

Returns are processed as store credit only. Once your return is received and inspected, we will issue you a store credit that can be used towards future retail product purchases.

Shipping and Handling:

Customers are responsible for the cost of shipping and handling for returns and exchanges.

Exchanges:

Exchanges can only be made for other retail products and cannot be used towards services.